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Urgent! Technical Support Senior Technician Job Opening In Casablanca – Now Hiring Dell Technologies
**Technical Support Senior Technician**
At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products.
Our Technical Support team is there for them whenever they need help – by phone or email, online, and on social media.
No matter how complex the challenge, we rise to it.
We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products.
For critical matters, we use our systems to provide remote diagnostic technical support.
If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.
Join us as a **Technical Support Senior Technician** on our **Technical Support** team in **Casablanca** to do the best work of your career and make a profound social impact.
**What you’ll** **achieve**
As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies, and reduce costs.
**You will:**
+ Solve complex problems for customers and be on top of ambitious expectations
+ Partner closely with customers while communicating proactively regarding the overall progress of queries
+ Exhibit first-class customer service
+ Drive operational excellence through quality closures and efficient management of issues
+ Have the opportunity to mentor and coach other team members
**Take the first step toward your dream career**
Every Dell Technologies team member brings something unique to the table.
Here’s what we are looking for in this role:
**Essential Requirements**
+ Recently graduated within the past 12 months
+ Fluent in French & English
+ World-class customer service, phone etiquette, and work ethic
+ Ability to excel under pressure
+ Strong problem-solving and troubleshooting skills using operational and diagnostic procedures
**Desirable Requirements**
+ Experience with job-associated databases or software
**Who we are**
We believe that each of us has the power to make an impact.
That’s why we put our team members at the center of everything we do.
If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live, and play.
Join us to build a future that works for everyone because Progress Takes All of Us.
**Application closing date:** **19** **October 2025**
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .
**Job ID:** R276399
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Casablanca, Morocco (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Casablanca, Morocco using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 79 jobs in Morocco and 32 jobs in Casablanca. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Dell Technologies is currently hiring and seeking a Technical Support Senior Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Senior Technician Jobs Casablanca.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Dell Technologies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Senior Technician Jobs Morocco varies, but the pay scale is rated "Standard" in Casablanca. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Senior Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Senior Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Senior Technician interview at Dell Technologies, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Dell Technologies's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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