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Service Engineer & Field Auditor Job Opening In Casablanca – Now Hiring Sulzer Pumps US Inc.


Job description

Service Engineer & Field Auditor – Permanent Contract – Full Time – Casablanca

**Sulzer is a leading engineering company with a proud heritage of innovation.

Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.**

The Service Engineer & Field Auditor is responsible for delivering on-site technical expertise, auditing customer installations, and ensuring an outstanding customer experience throughout the project lifecycle.

By combining deep technical knowledge with a proactive and consultative approach, this role supports Sulzer’s commitment to reliability, performance, and customer satisfaction.

**Main tasks and responsibilities :**

1.

Provide on-site technical support for commissioning, troubleshooting, failure analysis, and training in the operation and maintenance of Sulzer equipment.
2.

Audit customer installations and propose tailored solutions that optimize production, reliability, and efficiency.
3.

Translate customer needs into concrete recommendations (e.g., equipment upgrades, spare parts strategies, maintenance optimization, or process improvements).
4.

Ensure an optimal customer journey, from pre-sales to final delivery, with proactive, transparent, and passionate engagement at every stage.
5.

Proactively engage with customers, anticipate needs, and identify opportunities for value creation.
6.

Comply with Sulzer’s quality policies, safety standards, and environmental regulations on both company premises and customer sites.
7.

Contribute to the continuous improvement of the company’s processes, services, and team environment.
8.

Participate in and actively support company initiatives
9.

Initially, to adhere to Sulzer policies: Code of Business Conduct, Authority and Approval Procedures, Risk Management, Travel policies, etc…

**HSE Responsibilities :**

• Ensure compliance with safety instructions, use of Personal Protective Equipment (PPE).
• Proactive intervention in the event of a dangerous situation.
• Propose improvements in terms of safety.

**Competencies and behavior required (What strengths needed?)**

**_Management Competencies:_** Results driven, Proactive, reliable, and capable of working independently as well as in cross-functional teams.
**_Leadership Competencies:_** Exceeding customer expectations, Ensuring accountability and integrity, Customer-oriented mindset with excellent communication and interpersonal skills **_Profile:_** Mechanical engineer or equivalent technical background
**_Industrial Competencies :_** Strong technical expertise in rotating equipment, commissioning, maintenance, and failure analysis.

Ability to perform audits, analyze findings, and recommend practical, value-added solutions.

Adaptability and problem-solving skills in challenging field environments.

**Professional experience:**
- Proven experience in field service engineering, technical support, or equipment auditing, ideally in fertilizers, or rotating equipment industries.
- Local experience and local markets knowledge
- Experience in customer-facing roles, with demonstrated ability to manage relationships across different stages of the project lifecycle.
- Knowledge of safety and environmental standards applicable to industrial sites

• Strong technical skills
• Problem-solving and conflict management
• Open for changes, demonstrates willingness to change
• International in thinking and acting
• Autonomous
• General computer skills
• Fluent in Moroccan, English and French

**Your benefits:** Sulzer offers a good package of benefits according to the local remuneration policy.

**Location:** Our service center is based in Casablanca.

**Interested?** Please send us your application including a complete resume and short motivation letter via the online tool.

**Have a question about the role?** Reach out to **Rick IMALET POGO (rick.imaletpogo@sulzer.com)** .

We are looking forward to hearing from you!

**Sulzer is an equal opportunity employer.

We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.**

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.


Required Skill Profession

Other General


  • Job Details

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Unlock Your Service Engineer Potential: Insight & Career Growth Guide


Real-time Service Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Engineer in Casablanca, Morocco, highlighting market share and opportunities for professionals in Service Engineer roles.

153 Jobs in Morocco
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70 Jobs in Casablanca
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Are You Looking for Service Engineer & Field Auditor Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sulzer Pumps US Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Morocco laws and regulations

What Is the Average Salary Range for Service Engineer & Field Auditor Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Casablanca. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Service Engineer & Field Auditor typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Service Engineer & Field Auditor Job Success

Sulzer Pumps US Inc. interview tips for Service Engineer & Field Auditor

Here are some tips to help you prepare for and ace your Service Engineer & Field Auditor job interview:

Before the Interview:

Research: Learn about the Sulzer Pumps US Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Service Engineer & Field Auditor interview at Sulzer Pumps US Inc., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sulzer Pumps US Inc.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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