• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Morocco Jobs Expertini

Medical Software Technical support - Morocco Job Opening In Casablanca – Now Hiring PaxeraHealth


Job description

Job Overview
 
We are seeking a highly skilled and motivated PACS/RIS Technical Support Specialist to join our team.

As a PACS/RIS Technical Support Specialist, you will play a crucial role in providing technical assistance and support to customers.

Your responsibilities will include troubleshooting issues, resolving software and hardware-related problems, and ensuring the efficient operation of PACS within healthcare environments.



Job Description:

+ Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

+ Improves client references by writing and maintaining documentation.


+ Participates in development of client training programs by identifying learning issues; recommending instructional language.

+ Accommodates client disabilities by recommending devices and techniques.

+ Avoids legal challenges by monitoring compliance with service agreements.

+ Improves system performance by identifying problems; recommending changes.

+ Updates job knowledge by participating in educational opportunities; maintaining personal networks.

+ Accomplishes information systems and organization mission by completing related results as needed.

+ Research required information using available resources;

+ Follow standard processes and procedures;

+ Identify and escalate priority issues per Client specifications;

+ Redirect problems to appropriate resource;

+ Accurately process and record call transactions using a computer and designated tracking software;

+ Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;

+ Organize ideas and communicate oral messages appropriate to listeners and situations;

+ Follow up and make scheduled call backs to customers where necessary;

+ Stay current with system information, changes and updates

+ Research and identify solutions to software and hardware issues

+ Diagnose and troubleshoot technical issues, including account setup and network configuration

+ Ask customers targeted questions to quickly understand the root of the problem

+ Track computer system issues through to resolution, within agreed time limits

+ Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

+ Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

+ Provide prompt and accurate feedback to customers

+ Refer to internal database or external resources to provide accurate tech solutions

+ Ensure all issues are properly logged

+ Prioritize and manage several open issues at one time

+ Follow up with clients to ensure their IT systems are fully functional after troubleshooting

+ Prepare accurate and timely reports

+ Document technical knowledge in the form of notes and manuals

+ Maintain jovial relationships with clients

Job Requirements ·         Bachelor’s degree in Information Technology, Computer Science, biomedical engineering or a related field.


·         Proven experience of 2-5 Years in technical support, preferably in a healthcare setting with a focus on PACS&RIS.


·         Strong knowledge of PACS systems, DICOM, and HL7 standards.


·         Proficient in troubleshooting software and hardware issues.


·         Excellent communication skills, both written and verbal.


·         Ability to work independently and collaboratively in a team environment.


·         Relevant certifications are a plus.


·         CVs must be submitted in both English and French.

  
 
Powered by JazzHR

Required Skill Profession

Other General


  • Job Details

Related Jobs

PaxeraHealth hiring Medical Software Technical support - Morocco Job in Casablanca, Morocco, Morocco
PaxeraHealth
Casablanca, Morocco, Morocco
Arrow Electronics hiring Technical Support Engineer Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Technical Support Engineer Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Dell Technologies hiring Technical Support Senior Technician Job in Casablanca, Morocco, Morocco
Dell Technologies
Casablanca, Morocco, Morocco
Dell Technologies hiring Technical Support Senior Technician Job in Casablanca, , Morocco
Dell Technologies
Casablanca, , Morocco
Dell Technologies hiring Technical Support Senior Technician Job in Casablanca, , Morocco
Dell Technologies
Casablanca, , Morocco
Eaton Corporation hiring Technical Support Engineer - German Speaker Job in Casablanca, Morocco, Morocco
Eaton Corporation
Casablanca, Morocco, Morocco
Eaton Corporation hiring Technical Support Engineer - German Speaker Job in Casablanca, Morocco, Morocco
Eaton Corporation
Casablanca, Morocco, Morocco
Eaton Corporation hiring Technical Support Engineer - German Speaker Job in Casablanca, , Morocco
Eaton Corporation
Casablanca, , Morocco
Eaton Corporation hiring Technical Support Engineer - German Speaker Job in Casablanca, , Morocco
Eaton Corporation
Casablanca, , Morocco
Eaton Corporation hiring Technical Support Engineer - German Speaker Job in Casablanca, , Morocco
Eaton Corporation
Casablanca, , Morocco
Eaton Corporation hiring Technical Support Engineer - German Speaker Job in Casablanca, , Morocco
Eaton Corporation
Casablanca, , Morocco
Sanofi Group hiring Vaccines Medical Manager MTL Job in Casablanca, Morocco, Morocco
Sanofi Group
Casablanca, Morocco, Morocco
Sanofi Group hiring Vaccines Medical Manager MTL Job in Casablanca, , Morocco
Sanofi Group
Casablanca, , Morocco
Mondelez International hiring Payroll Advisor Morocco Job in Casablanca, Morocco, Morocco
Mondelez International
Casablanca, Morocco, Morocco
Mondelez International hiring Payroll Advisor Morocco Job in Casablanca, , Morocco
Mondelez International
Casablanca, , Morocco
Mondelez International hiring Payroll Advisor Morocco Job in Casablanca, , Morocco
Mondelez International
Casablanca, , Morocco
connectalents hiring HR manager (Morocco) Job in Rabat, RAB, Morocco
connectalents
Rabat, RAB, Morocco
connectalents hiring Chief Accountant (Morocco) Job in Rabat, RAB, Morocco
connectalents
Rabat, RAB, Morocco
Arrow Electronics hiring Payroll Analyst for Morocco Job in Casablanca, Morocco, Morocco
Arrow Electronics
Casablanca, Morocco, Morocco
Arrow Electronics hiring Payroll Analyst for Morocco Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Payroll Analyst for Morocco Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Oracle hiring Software Developer 3 Job in Morocco
Oracle
Morocco
Oracle hiring Principal Software Developer Job in CASABLANCA, Morocco, Morocco
Oracle
CASABLANCA, Morocco, Morocco

Unlock Your Medical Software Potential: Insight & Career Growth Guide


Real-time Medical Software Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Medical Software in Casablanca, Morocco, highlighting market share and opportunities for professionals in Medical Software roles.

34 Jobs in Morocco
34
29 Jobs in Casablanca
29
Download Medical Software Jobs Trends in Casablanca and Morocco

Are You Looking for Medical Software Technical support Morocco Job?

Great news! is currently hiring and seeking a Medical Software Technical support Morocco to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PaxeraHealth adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Morocco laws and regulations

What Is the Average Salary Range for Medical Software Technical support Morocco Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Casablanca. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Medical Software Technical support Morocco?

Key qualifications for Medical Software Technical support Morocco typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Medical Software Technical support Morocco?

To improve your chances of getting hired for Medical Software Technical support Morocco, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Medical Software Technical support Morocco Job Success

PaxeraHealth interview tips for Medical Software Technical support   Morocco

Here are some tips to help you prepare for and ace your Medical Software Technical support Morocco job interview:

Before the Interview:

Research: Learn about the PaxeraHealth's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Medical Software Technical support Morocco interview at PaxeraHealth, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PaxeraHealth's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Medical Software Technical support Morocco Positions

Setting up job alerts for Medical Software Technical support Morocco is easy with Morocco Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!