• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Morocco Jobs Expertini

Customer Support Representative - French Speaker (Maternity Cover) Job Opening In Casablanca – Now Hiring Eaton Corporation

Customer Support Representative French Speaker (Maternity Cover)

    Morocco Jobs Expertini Expertini Morocco Jobs Casablanca Other General Customer Support Representative French Speaker (Maternity Cover)

Job description

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission.

Here, everyone is valued and belongs.

Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world.

We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably.

At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.



Our EMEA Business Service Center (BSC) (http://https://www.youtube.com/watch?v=tVmgRGP9pmw&t=46s) in Budapest is Eaton’s largest office in the region.

With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services.

It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams.

We are proud to be a Disability Friendly Workplace, ensuring an inclusive environment for all our employees.



**What you’ll do:**



Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business?

Where everyone matters, and everyone belongs.

More from us : https://www.youtube.com/watch?v=JzZfovyFZcY



As a Customer Support Representative, your primary function is to provide commercial support for a portfolio of customers and interface with internal parties via email, phone, chat and case management tool.



**Your main responsibilities:**



+ Handling inquiries via chat and email from customers and/or internal parties

+ Order management: order entry, price checking, order clearing compliant with Eaton's policies

+ Complaint handling

+ Full coordination of delivery and billing, including multiple product lines and respective sequencing of project orders

+ Handling a variety of pre-sales or post-sales service functions

+ Providing assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration

+ Resolving problems by applying established policies, procedures and tactics and using proactive communication across internal network of multiple product lines

+ Fostering an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships



**Qualifications:**



- Bachelor’s degree (BSC/BA)

- 1-3 years experience in customer support



**Skills:**



+ English and **French** language knowledge; minimum B2 level

+ MS Office knowledge, with a focus on Excel.

- SAP/Oracle knowledge is an advantage, or any other similar case management tool.

- Strong communication skills (written and verbal), customer-oriented attitude.- Strong attention to details, punctuality, and a problem-solving mindset.



**What We Offer:**



• Wide range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)

• Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing

• Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance

• Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching

• Dog-Friendly: Bring your furry friend to work in our dog-friendly office

• Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience

• Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed

• Social Responsibility: Join a socially responsible organization committed to making a positive impact

• Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions



#LI-SO1



We are committed to ensuring equal employment opportunities for job applicants and employees.

Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Required Skill Profession

Other General


  • Job Details

Related Jobs

Arrow Electronics hiring Customer Service Representative - Italian speaker Job in Casablanca, Morocco, Morocco
Arrow Electronics
Casablanca, Morocco, Morocco
Arrow Electronics hiring Customer Service Representative - Italian speaker Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Customer Service Representative - Italian speaker Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Eaton Corporation hiring Sales Service Support Representative Job in Casablanca, Morocco, Morocco
Eaton Corporation
Casablanca, Morocco, Morocco
Arrow Electronics hiring Customer Support Associate - Italian Job in Casablanca, Morocco, Morocco
Arrow Electronics
Casablanca, Morocco, Morocco
Arrow Electronics hiring Customer Support Associate - Italian Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Customer Support Associate - Italian Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
The Boeing Company hiring BCA Customer Support Field Service Associate Job in Casablanca, Morocco, Morocco
The Boeing Company
Casablanca, Morocco, Morocco
Arrow Electronics hiring Inside Sales Representative (German Speaker) Job in Casablanca, Morocco, Morocco
Arrow Electronics
Casablanca, Morocco, Morocco
Arrow Electronics hiring Inside Sales Representative (German Speaker) Job in Casablanca, Morocco, Morocco
Arrow Electronics
Casablanca, Morocco, Morocco
Arrow Electronics hiring Inside Sales Representative (German Speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Inside Sales Representative (German Speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Inside Sales Representative (German Speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Inside Sales Representative (German Speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Inside Sales Associate (French Speaker) Job in Casablanca, Morocco, Morocco
Arrow Electronics
Casablanca, Morocco, Morocco
Arrow Electronics hiring Inside Sales Associate (French Speaker) Job in Casablanca, Morocco, Morocco
Arrow Electronics
Casablanca, Morocco, Morocco
Arrow Electronics hiring Inside Sales Associate (French Speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Inside Sales Associate (French Speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Inside Sales Associate (French Speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Inside Sales Associate (French Speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Eaton Corporation hiring Technical Support Engineer - German Speaker Job in Casablanca, Morocco, Morocco
Eaton Corporation
Casablanca, Morocco, Morocco
Eaton Corporation hiring Technical Support Engineer - German Speaker Job in Casablanca, Morocco, Morocco
Eaton Corporation
Casablanca, Morocco, Morocco
Microsoft Corporation hiring Cloud Solution Architect - Security (French Speaker) Job in Multiple Locations, Morocco, Morocco
Microsoft Corporation
Multiple Locations, Morocco, Morocco
Arrow Electronics hiring Inside Sales Associate (English & french speaker) Job in Casablanca, Morocco, Morocco
Arrow Electronics
Casablanca, Morocco, Morocco
Arrow Electronics hiring Inside Sales Associate (English & french speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Arrow Electronics hiring Inside Sales Associate (English & french speaker) Job in Casablanca, , Morocco
Arrow Electronics
Casablanca, , Morocco
Mastercard hiring Manager, Customer Operations Job in Casablanca, Morocco, Morocco
Mastercard
Casablanca, Morocco, Morocco
TE Connectivity hiring Quality Support Job in TANGER, Morocco, Morocco
TE Connectivity
TANGER, Morocco, Morocco

Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in Casablanca, Morocco, highlighting market share and opportunities for professionals in Customer Support roles.

55 Jobs in Morocco
55
28 Jobs in Casablanca
28
Download Customer Support Jobs Trends in Casablanca and Morocco

Are You Looking for Customer Support Representative French Speaker (Maternity Cover) Job?

Great news! is currently hiring and seeking a Customer Support Representative French Speaker (Maternity Cover) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Eaton Corporation adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Morocco laws and regulations

What Is the Average Salary Range for Customer Support Representative French Speaker (Maternity Cover) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Casablanca. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support Representative French Speaker (Maternity Cover)?

Key qualifications for Customer Support Representative French Speaker (Maternity Cover) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support Representative French Speaker (Maternity Cover)?

To improve your chances of getting hired for Customer Support Representative French Speaker (Maternity Cover), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Representative French Speaker (Maternity Cover) Job Success

Eaton Corporation interview tips for Customer Support Representative   French Speaker (Maternity Cover)

Here are some tips to help you prepare for and ace your Customer Support Representative French Speaker (Maternity Cover) job interview:

Before the Interview:

Research: Learn about the Eaton Corporation's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support Representative French Speaker (Maternity Cover) interview at Eaton Corporation, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Eaton Corporation's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Representative French Speaker (Maternity Cover) Positions

Setting up job alerts for Customer Support Representative French Speaker (Maternity Cover) is easy with Morocco Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!