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Customer Service Representative - Italian speaker Job Opening In Casablanca – Now Hiring Arrow Electronics


Job description

**Position:**

Customer Service Representative - Italian speaker



**Job Description:**



**About US:**



Join our dynamic **Customer Service** team at **Arrow** ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity.

If you speak English and enjoy working with others, this might be the perfect opportunity for you!



As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **Customer Service Representative with Italian .**



**Our story**



As **Arrow Global Components (AGC)** , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components.

We resell, customize, and distribute electronic components to our clients all over the world.

Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.



We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive.

If you speak English and you like to work with other people - this might be something for you!



**What You Will Be Doing at Arrow?**



The **Customer Service Representative** is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with a clean order load.

From order load, the Customer Service Associate takes care of backlog management actions through, to invoice and delivery of parts to nominated customers.

Customer Service Associate also manages customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.



+ Order to Invoice process.

+ **Communication** with Customers, Suppliers and delivering **after-sales service** for Business Customers (telephone, mail).

+ Order Management.

+ Managing and responding to all requested customer backlog changes.

+ Close cooperation with other departments like Sales, Assets and Logistics.

+ Driving **On-Time-Delivery performance** in line with **customer and company goals.**

+ Generating **customer satisfaction** .

+ Close **teamwork** with **Inside Sales** and **Product Management.**

+ Managing customer reserved **inventory** .

+ Driving **efficiency** .



**What Are We Looking For?**



+ **Advance level of English,** plus one of the following languages in advance level, **Italian** .

+ **At least 1-2 years of Customer Service, Order Management** or **Sales experience.**

+ Good knowledge of MS Office, Excel required.

+ Accountability.

+ **Communication and coordination** skills.

+ **Customer-oriented** attitude.

+ **Team player.**



**What is in it For You?**



+ Full Permanent contract,

+ Social advantage: CNSS, CIMR, Health insurance.

+ Very good working atmosphere in a team of passionate collaborators.

+ Work culture where you can make an impact.

+ Dynamic environment with a **friendly work atmosphere.**

+ Interesting career development opportunities in a quickly growing environment.

+ Working within an international organization, recognized worldwide in its sector.



#LI-HL1



**Do you see yourself as our future colleague?

If yes – send us your application.**



**_PLEASE ATTACH YOUR RESUME IN ENGLISH_**



**Location:**

MA-Casablanca, Morocco (Boulevard Al Quods)



**Time Type:**

Full time



**Job Category:**

Sales

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws.

Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Casablanca, Morocco, highlighting market share and opportunities for professionals in Customer Service roles.

87 Jobs in Morocco
87
47 Jobs in Casablanca
47
Download Customer Service Jobs Trends in Casablanca and Morocco

Are You Looking for Customer Service Representative Italian speaker Job?

Great news! is currently hiring and seeking a Customer Service Representative Italian speaker to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Arrow Electronics adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Morocco laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Casablanca. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative Italian speaker?

Key qualifications for Customer Service Representative Italian speaker typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Customer Service Representative Italian speaker Job Success

Arrow Electronics interview tips for Customer Service Representative   Italian speaker

Here are some tips to help you prepare for and ace your Customer Service Representative Italian speaker job interview:

Before the Interview:

Research: Learn about the Arrow Electronics's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative Italian speaker interview at Arrow Electronics, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Arrow Electronics's products or services and be prepared to discuss how you can contribute to their success.

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