Urgent! Customer Service Manager (OTC Lead ) Job Opening In Casablanca – Now Hiring Mondelez International
**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking.
Make It Possible.**
You will capture, enter and validate customer orders in a timely and accurate manner, using all methods and all order types.
**How you will contribute**
You will:
+ **Manage the order fulfilment process, respecting the customer segment and channel mix**
+ **Balance supply constraints and delivery of service levels through cross-functional alignment**
+ **Use appropriate tools and processes such as availability checks and stock allocation rules**
+ **Effectively manage new product introductions and product withdrawals to maximise sales and to minimise write-offs**
+ **Work with cross functional teams to bring better efficiency and process enhancements.**
+ **Measure performance across Order to cash**
+ **Ensuring the correct process, systems & capability within Order to Cash as well as customer collaboration framework to best serve our customers.**
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge :
+ **Good numerical, analytical and logical reasoning skills**
+ **Microsoft office applications**
+ **High-level of SAP competence**
+ **A customer-facing role within customer service, logistics or sales**
+ **Experience in an order-to-cash environment**
+ **Experience in customer service, logistics and sales**
+ **Good knowledge of the total supply chain/order-to-cash process**
+ **Strong analytical and problem-solving skills**
**More about this role**
+ **Strong Knowledge of foundational supply chain related processes across the end-to-end supply chain**
+ **Experience in Continuous Improvement and managing projects**
+ **Working knowledge and experience in end to end Order to Cash business processes**
+ **Knowledge of SAP OTC and interfaces to Trade Management, Sales Management and APO**
+ **Able to influence, negotiate and apply commercial acumen**
+ **Min 8-10 year's experience in General/Basic Background in Functional Area**
+ **Experience in Change and Execution Management**
No Relocation support available
**Business Unit Summary**
**Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada.
Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers.
We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Order Management (OTB)
Customer Service & Logistics
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way.
That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands – both global and local.
Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.
We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world.
They are energized for growth and critical to us living our purpose and values.
We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.
Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Casablanca, Morocco (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Casablanca, Morocco using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 87 jobs in Morocco and 47 jobs in Casablanca. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Mondelez International is currently hiring and seeking a Customer Service Manager (OTC Lead ) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Manager (OTC Lead ) Jobs Casablanca.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mondelez International adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Manager (OTC Lead ) Jobs Morocco varies, but the pay scale is rated "Standard" in Casablanca. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Manager (OTC Lead ) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Manager (OTC Lead ), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Manager (OTC Lead ) interview at Mondelez International, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mondelez International's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Service Manager (OTC Lead ) is easy with Morocco Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!