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Conseiller(e) support utilisateurs Job Opening In Undisclosed – Now Hiring RIBATIS


Job description

Ribatis, éditeur logiciel spécialisé dans le domaine du e-gov recrute deux (2) conseillers (ères) support utilisateurs qui auront les responsabilités suivantes :

  • Assister les utilisateurs dans la prise en main des nouveaux e-services ;

  • Assurer les actions d'administration fonctionnelle des plateformes digitales offrant ces e-services,

  • Le support utilisateurs est majoritairement assuré via téléphone, vous serez cependant périodiquement amené à intervenir sur quelques principaux sites client.


 

Profil



Le poste de conseiller(e) support utilisateurs requière ce qui suit :

  • Formation initiale : Minimum bac+3 en Informatique/Commerce/ Marketing ou équivalent.

  • Expérience professionnelle : Expérience souhaitable au sein d'un centre d’appel.

  • Compétences Techniques :


ü  Excellent niveau de communication en français et en arabe ;

ü  Maîtrise et pratique réelle d’une plateforme informatique (crm, erp, …etc.).

  • Compétences et qualités professionnelles :


ü  Organisation,

ü  Communication,

ü  Relationnel,

.

Discrétion,

.

Flexibilité,

.

Diplomatie

.

Esprit d’initiative,

.

Ambition,

.

Ouverture d’esprit.

Pour toute personne intéressée par le poste et ayant le profil recherché, prière de nous adresser vos cvs via ce site.

Required Skill Profession

Call Centre Customer Service


  • Job Details

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Unlock Your Conseiller e Potential: Insight & Career Growth Guide


Real-time Conseiller e Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Conseiller e in Undisclosed, Morocco, highlighting market share and opportunities for professionals in Conseiller e roles.

47 Jobs in Morocco
47
4 Jobs in Undisclosed
4
Download Conseiller E Jobs Trends in Undisclosed and Morocco

Are You Looking for Conseiller(e) support utilisateurs Job?

Great news! is currently hiring and seeking a Conseiller(e) support utilisateurs to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RIBATIS adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Morocco laws and regulations

What Is the Average Salary Range for Conseiller(e) support utilisateurs Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Undisclosed. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Conseiller(e) support utilisateurs?

Key qualifications for Conseiller(e) support utilisateurs typically include Call Centre Customer Service and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Conseiller(e) support utilisateurs?

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Interview Tips for Conseiller(e) support utilisateurs Job Success

RIBATIS interview tips for Conseiller(e) support utilisateurs

Here are some tips to help you prepare for and ace your Conseiller(e) support utilisateurs job interview:

Before the Interview:

Research: Learn about the RIBATIS's mission, values, products, and the specific job requirements and get further information about

Reviews and Insight

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Conseiller(e) support utilisateurs interview at RIBATIS, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RIBATIS's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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