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Conseiller Client (F/H) - Service Client - Maroc - Espagnol Job Opening In Morocco, Morocco – Now Hiring Concentrix

Conseiller Client (F/H) Service Client Maroc Espagnol

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Job description

Job Title:



Conseiller Client (F/H) - Service Client - Maroc - Espagnol



Job Description



**¡Únete a un equipo que convierte cada llamada en una oportunidad! ?**

**¿Quiénes somos?**



Concentrix es una empresa internacional presente en más de 70 países.

Somos expertos en la mejora de la experiencia del cliente y la optimización de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.



**Tu misión como Asesor/a de Servicio al Cliente**



Como Asesor/a de Servicio al Cliente, desempeñarás un papel fundamental al:



• **Responder a las necesidades de los clientes :** Asegurar un servicio de calidad respondiendo preguntas por teléfono, por correo electrónico o por chat.

• **Resolver problemas** : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacción del cliente.

• **Fidelizar a los clientes** : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.

• **Contribuir a la mejora continua** : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.



**Lo que te ofrecemos**



En Concentrix, damos prioridad a la valorización de nuestros talentos.

Aquí tienes los beneficios únicos que ofrecemos para reconocer tu contribución:



• **Una remuneración atractiva con bonificaciones adicionales:**

o Bonificación de idioma para nuestros Game-Changers multilingües.

o Bonificación de regularidad a partir del mes 12 y bonificaciones por rendimiento.

o Bonificación especial por Aïd El Adha.



• **Excepcionales beneficios sociales :**

o Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Salé, Kénitra, Agadir, Marrakech, Fès y Meknès.

o Seguro de salud ventajoso y pensión adicional después de un año.

o Horarios flexibles con la opción de teletrabajo después de un período de integración.

o Acceso gratuito a nuestro gimnasio.

o Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones logísticas.

o Formación continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.



• **Un entorno de trabajo dinámico:**

o Actividades temáticas y regalos a lo largo del año para fomentar el espíritu de equipo.



**El perfil de nuestros Game-Changers**



Buscamos talentos que:

• **Dominen perfectamente el español, tanto de forma escrita como oral** , el conocimiento de inglés es un plus.

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• Tengan un excelente sentido de la comunicación, sean organizados, autónomos y mantengan una actitud positiva.

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• Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnologías.

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• Acepten desafíos con entusiasmo y tengan pasión por la satisfacción del cliente.

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**Nuestro proceso de selección**



1.

**Pruebas en línea (1h)** : Una vez recibida tu candidatura, recibirás un correo electrónico con una invitación para participar en una serie de pruebas en línea.

Estas evaluaciones interactivas están diseñadas para valorar tus habilidades lingüísticas, técnicas y tu personalidad.

¡Un paso clave para entender mejor tu potencial y destacarte!

2.

**Entrevista telefónica** : Una conversación exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.

3.

**Entrevista presencial** : Una conversación más profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.

¿Estás listo para asumir el desafío?

¡Únete a la aventura de Concentrix, donde la innovación y la excelencia se encuentran! ?



Location:



MAR Rabat - 43, Boulevard Ibn Sina, Agdal



Language Requirements:



English, Spanish (Required)



Time Type:



Full time

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**

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Unlock Your Conseiller Client Potential: Insight & Career Growth Guide


Real-time Conseiller Client Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Conseiller Client in Morocco, Morocco, highlighting market share and opportunities for professionals in Conseiller Client roles.

49 Jobs in Morocco
49
2 Jobs in Morocco
2
Download Conseiller Client Jobs Trends in Morocco and Morocco

Are You Looking for Conseiller Client (F/H) Service Client Maroc Espagnol Job?

Great news! is currently hiring and seeking a Conseiller Client (F/H) Service Client Maroc Espagnol to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Concentrix adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Morocco laws and regulations

What Is the Average Salary Range for Conseiller Client (F/H) Service Client Maroc Espagnol Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Morocco. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Conseiller Client (F/H) Service Client Maroc Espagnol?

Key qualifications for Conseiller Client (F/H) Service Client Maroc Espagnol typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Conseiller Client (F/H) Service Client Maroc Espagnol?

To improve your chances of getting hired for Conseiller Client (F/H) Service Client Maroc Espagnol, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Conseiller Client (F/H) Service Client Maroc Espagnol Job Success

Concentrix interview tips for Conseiller Client (F/H)   Service Client   Maroc   Espagnol

Here are some tips to help you prepare for and ace your Conseiller Client (F/H) Service Client Maroc Espagnol job interview:

Before the Interview:

Research: Learn about the Concentrix's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Conseiller Client (F/H) Service Client Maroc Espagnol interview at Concentrix, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Concentrix's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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