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Urgent! Conseiller Client (F/H) - Service client - Agadir - Espagnol Job Opening In Agadir – Now Hiring Concentrix

Conseiller Client (F/H) Service client Agadir Espagnol



Job description

Job Title:



Conseiller Client (F/H) - Service client - Agadir - Espagnol



Job Description



**¡Únete a un equipo que convierte cada llamada en una oportunidad!** **?**



**¿Quiénes somos?**



Concentrix es una empresa internacional presente en más de 70 países.

Somos expertos en la mejora de la experiencia del cliente y la optimización de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.



**Tu misión como Asesor/a de Servicio al Cliente**



Como Asesor/a de Servicio al Cliente, desempeñarás un papel fundamental al:



+ **Responder a las necesidades de los clientes** : Asegurar un servicio de calidad respondiendo preguntas por teléfono, por correo electrónico o por chat.

+ **Resolver problemas** : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacción del cliente.

+ **Fidelizar a los clientes** : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.

+ **Contribuir a la mejora continua** : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.



**Lo que te ofrecemos**



En Concentrix, damos prioridad a la valorización de nuestros talentos.

Aquí tienes los beneficios únicos que ofrecemos para reconocer tu contribución:



+ **Una remuneración atractiva con bonificaciones adicionales** :

+ Bonificación de idioma para nuestros Game-Changers multilingües.

+ Bonificación de regularidad a partir del mes 12 y bonificaciones por rendimiento.

+ Bonificación especial por Aïd El Adha.

+ **Excepcionales beneficios sociales** :

+ Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Salé, Kénitra, Agadir, Marrakech, Fès y Meknès.

+ Seguro de salud ventajoso y pensión adicional después de un año.

+ Horarios flexibles con la opción de teletrabajo después de un período de integración.

+ Acceso gratuito a nuestro gimnasio.

+ Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones logísticas.

+ Formación continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.

+ **Un entorno de trabajo dinámico** :

+ Actividades temáticas y regalos a lo largo del año para fomentar el espíritu de equipo.



**El perfil de nuestros Game-Changers**



Buscamos talentos que:



+ **Dominen perfectamente el español, tanto de forma escrita como oral** , el conocimiento de inglés es un plus.

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+ Tengan un excelente sentido de la comunicación, sean organizados, autónomos y mantengan una actitud positiva.

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+ Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnologías.

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+ Acepten desafíos con entusiasmo y tengan pasión por la satisfacción del cliente.

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**Nuestro proceso de selección**



**Pruebas en línea (1h)** : Una vez recibida tu candidatura, recibirás un correo electrónico con una invitación para participar en una serie de pruebas en línea.

Estas evaluaciones interactivas están diseñadas para valorar tus habilidades lingüísticas, técnicas y tu personalidad.

¡Un paso clave para entender mejor tu potencial y destacarte!



**Entrevista telefónica** : Una conversación exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.



**Entrevista presencial** : Una conversación más profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.



¿Estás listo para asumir el desafío?

¡Únete a la aventura de Concentrix, donde la innovación y la excelencia se encuentran! ?



Location:



MAR Agadir - Avenue Hassan II



Language Requirements:



Spanish (Required)



Time Type:



Full time

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**


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    Unlock Your Conseiller Client Potential: Insight & Career Growth Guide


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